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Terms and Conditions of Use, Privacy Policy

General Terms and Conditions of Sale and Use

OVERVIEW

This website is operated by Gentleman Lounge. On this website, the terms "we", "us" and "our" refer to Gentleman Lounge. Gentleman Lounge offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing any of our products, you are engaging in our "Service" and agreeing to be bound by the following terms and conditions ("Terms and Conditions", "Terms and Conditions"), including any additional terms, conditions and policies referenced and/or hyperlinked herein. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered on it. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

All new features and tools added to this shop in the future will also be subject to these Terms and Conditions. You can view the most current version of the Terms and Conditions of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes will constitute your acceptance of those changes.

ARTICLE 1 - TERMS OF USE OF OUR ONLINE SHOP


By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or other code of a destructive nature.

Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.

SECTION 2 - TERMS AND CONDITIONS


We reserve the right to deny access to the Services to any person at any time for any reason.

You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our prior express written permission.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible for the accuracy, completeness or timeliness of the information available on this site. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain prior information. Such past information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 - CHANGES IN SERVICE AND PRICES


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any portion or content of the Service) without notice and at any time.

We will not be liable to you or any third party for any change in price, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if any)


Certain products or services may be available exclusively online through our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy.

We have done our best to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that your computer screen will display the colours accurately.

We reserve the right, but are not obligated, to restrict sales of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue offering any product at any time. Any offer of service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our shop. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

For more details, please see our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to the use of such optional third party tools.

If you use the optional tools offered on the Site, you do so at your own risk and discretion and you should consult the terms and conditions on which such tools are offered by the relevant third party provider(s).

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.

SECTION 8 - THIRD PARTY LINKS

Some of the content, products and services available through our Service may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service or other item accessible on or from such third party sites.

We are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content, or any other transactions conducted in connection with such third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these third parties.

SECTION 9 - USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS


If, at our request, you submit specific content (e.g., to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the right, at any time, and without limitation, to edit, copy, publish, distribute, translate, and otherwise use in any media any Comments you send us. We are not and shall not be obligated to (1) maintain the confidentiality of any Comments; (2) pay compensation to anyone for any Comments provided; or (3) respond to Comments.

We may, but are under no obligation to, monitor, edit or remove content that we, in our sole discretion, believe to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you post or that any other third party posts.

SECTION 10 - PERSONAL INFORMATION

The submission of your personal information on our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify any information on the Service or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or any associated website should be taken as a basis for concluding that the information in the Service or any associated website has been changed or updated.

ARTICLE 12 - PROHIBITED USES

In addition to the prohibitions set forth in the Terms and Conditions of Use, you are prohibited from using the Site or its contents (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, independent, or Internet web site; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make no warranty or representation that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided on an "as is" and "as available" basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Gentleman Lounge, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs, or similar damages, whether in contract, tort (including negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product from the Service, or for any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such claims arising. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Gentleman Lounge, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Use or the documents referenced herein, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is held to be unlawful, void or unenforceable, such provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Sale and Use, such severance not to affect the validity and enforceability of any remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or not. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If we determine, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms of Sale and Use, we may also terminate this agreement at any time without notice to you and you will remain liable for all sums due up to and including the date of termination, and/or we may deny you access to our Services (or any part of them).

SECTION 17 - COMPLETENESS OF AGREEMENT

Any failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions or any other policies or operating rules we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements, oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions).

Any ambiguity in the interpretation of these Terms and Conditions shall not be construed to the detriment of the drafting party.

ARTICLE 18 - APPLICABLE LAW

These Terms and Conditions and any separate agreement through which we provide you with Services shall be governed by and construed in accordance with the laws of France.

SECTION 19 - CHANGES TO THE TERMS AND CONDITIONS OF SALE AND USE

You may review the most current version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 20 - CONTACT DETAILS

Questions regarding the General Terms and Conditions of Sale and Use should be sent to us at contact@cigare-gentleman.com

ARTICLE 21 - COMPLAINTS AND DELIVERIES

Delivery is made between 7 and 25 working days.

Delivery is made by different carriers in France. We ship mainly from China. In this case, customs fees may apply. In case of customs fees, Gentleman Lounge will take care of the entire cost except in case of return. See more details in article 25.

The delivery time (announced by the carrier) does not commit Gentleman Lounge® to a longer delivery time.

You have 45 days to inform us that you have not received your order, without complaint from you within this period the order is considered delivered.

ARTICLE 22 - ORIGIN OF THE PRODUCTS

We work with a French and a Chinese workshop. The majority of the catalogue is shipped fromchina. Whenplacing your order, you accept possible customs fees. Gentleman Lounge will take care of all customs fees except in case of return.

ARTICLE 23 - REFUNDS

In the event of a product return, we will refund within 15 days of receipt of the product by us.

We do not accept any refunds in the event of a delay in the parcel before 6 weeks, however, if the parcel is declared lost by the carrier before this date, we will refund the order within 15 days by the means of payment used. Please allow 5-15 days for your refund to be received once we have received your refund notification by email.

After 6 weeks, the parcel will be considered lost and you will be able to request a refund.

ARTICLE 24 - CANCELLATION

Cancellation of orders is only possible if you have contacted us at the latest 2 hours after your order. In case of cancellation we reserve the right not to reimburse the transaction fees.

ARTICLE 25- WITHDRAWAL

For any retraction request, please contact us at contact@cigare-gentleman.com

25.1- Legal deadline for the right of withdrawal
In accordance with the legal provisions in force, you have a period of 15 days from the date of receipt of your products to exercise your right of withdrawal without having to justify your decision or pay a penalty. Once you have communicated your decision to exercise your right of withdrawal within this 15-day period, you have another 15 days to return the product(s) concerned by the withdrawal.

The right of withdrawal does not apply to customers outside the European Union.

25.2 - Contractual withdrawal period
On www.gentleman-lounge.com we offer you the opportunity to exercise your right of withdrawal within 15 days from receipt of the products. Then you have another 15 days from the communication of your decision of retraction to send us back the products concerned.

In the case of an order containing several products, placed on www.gentleman-lounge.com, the period of 15 days to communicate your decision to withdraw runs from the receipt of the last product.

The procedures for exercising your right of withdrawal are specified in 24.3.

25.3 Conditions for exercising the right of withdrawal
In the event of exercising the right of withdrawal within the period referred to in 24.2, only the price of the product(s) purchased and the shipping costs will be reimbursed, with the cost of returning the product(s) remaining at your expense.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed in new condition, and, if possible, accompanied by a copy of the purchase invoice for optimum management. In case of depreciation of the product resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the product, your responsibility may be engaged.

To exercise your right of withdrawal, in accordance with the legal provisions, you will find below, in annex, the standard withdrawal form to be sent to us at the following address: You can exercise your right of withdrawal by any means and in particular by mail or email to www.gentleman-lounge.com expressing your desire to withdraw without any ambiguity, and mentioning the order concerned by this withdrawal.

Once the form or statement of withdrawal sent to Gentleman Lounge no later than 15 days after receipt of your order, you must return the products concerned to the address of www.gentleman-lounge.com, within a reasonable time and, at the latest, within 15 days from the sending of the form or statement of withdrawal.

In accordance with Regulation No. 1182/71/EEC of the Council of 3 June 1971 determining the rules applicable to periods, dates and terms :
1° The day on which the contract is concluded or the day on which the goods are received shall not be counted in the period mentioned in Article L. 221-18 ;
2° The period begins at the beginning of the first hour of the first day and ends at the end of the last hour of the last day of the period;
3° If this period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.

Where the information on the right of withdrawal has not been provided to the consumer under the conditions laid down in 2° of Article L. 221-5, the withdrawal period shall be extended by twelve months from the expiry of the initial withdrawal period, determined in accordance with Article L. 221-18.
However, where the provision of this information occurs during this extension, the withdrawal period shall expire at the end of a period of fourteen days from the day on which the consumer received this information.

The burden of proof that the right of withdrawal has been exercised under the conditions laid down in Article L. 221-21 shall be borne by the consumer.

25.5 - Return address
Contact our Customer Service department using the contact form or by sending an email to àcontact@cigare-gentleman.com for details of the procedure.

Packages MUST be returned to :

GENTLEMAN LOUNGE

RETURN ORDER #NUMERODECOMMANDE

3 RUE DE LA CROIX BLANCHE

37210 Chançay

FRANCE

25.6 - Refusal of parcel
In the case of a retraction, the return costs will be at your expense and automatically deducted from your refund, even if the initial delivery costs were offered.

If your refusal is due to an anomaly noted on the packaging or your product

In this case, Gentleman Lounge will be responsible for the return shipping costs. For more information on the treatment of your SAV, we invite you to contact us at contact@cigare-gentleman.com

25.6 - Refunds
If you exercise your right of withdrawal, Gentleman Lounge will reimburse the sums paid (including delivery costs) within 15 days of the date on which Gentleman Lounge is informed of your decision to withdraw, using the same method of payment as that used for the order (unless you expressly agree to reimbursement by another method of payment). This refund date may be deferred until the product is recovered or until you provide proof of shipment of the product, whichever comes first. Gentleman Lounge is not obliged to refund any additional costs if you have expressly chosen a more expensive delivery method than the standard delivery method offered on Gentleman Lounge.

Gentleman Lounge is not obliged to reimburse you for any customs charges incurred upon withdrawal. In order to obtain a refund or remission of duties, you must file a claim with the customs office or service that notified the debt.

However, in the event of full or partial payment by gift vouchers, these cannot be reimbursed in cash, by cheque or by credit card. The reimbursement of purchases made with gift vouchers will be made exclusively in the form of gift vouchers for an amount identical to that paid in this form.

No cash on delivery will be accepted for any reason whatsoever.

ARTICLE 26 - LEGAL GUARANTEES

The products sold on the site www.gentleman-lounge.com are subject to the legal guarantee of compliance set out in Articles L.217-4 and following of the Consumer Code and the guarantee against hidden defects set out in Articles 1641 and following of the Civil Code.

In accordance with our legal obligations, www.gentleman-lounge.com responds to defects in conformity appearing on your product for 1 year from its purchase.

It is recalled that under the legal guarantee of conformity, the consumer :

- has a period of two years from the delivery of the goods to act against the seller;

- may choose between repairing or replacing the goods, subject to the cost conditions set out in Article L. 217-9 of the Consumer Code;

- is exempted from proving the existence of the lack of conformity of the goods during this period.

The legal guarantee of conformity applies independently of the commercial guarantee that may cover your goods.

It is recalled that the consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and that in this case, he may choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.

This guarantee allows you to obtain free repair of your product or its exchange, subject to the cost conditions provided for by law. Failing this, if the repair or exchange is impossible or could not be carried out within one month of its acceptance, Gentleman Lounge will reimburse the price of your product.

For goods purchased second-hand or reconditioned and beyond 6 months from the date of purchase of the product, it will be up to you to prove the existence of the alleged lack of conformity at the time of purchase.

To make use of this guarantee, the products must be returned to us with the purchase invoice. Products returned by post must be packed in such a way as to allow them to be transported in good conditions. In this case, the cost of returning the product will be reimbursed on the basis of the invoiced rate and on presentation of the supporting documents.

You may also invoke the guarantee against hidden defects within two years of the discovery of the defect. In this case, it is up to you to prove that the defect existed at the time of purchase, that it was hidden and that it renders the product unusable. The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in article 24.

Privacy Policy

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.

When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using.

E-mail marketing (where applicable): With your permission, we may send you emails about our shop, new products and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@cigare-gentleman.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

You should keep in mind that some suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, then your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States law, including the Patriot Act.

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

Links

You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

SECTION 6 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner.

If you provide us with your credit card information, it will be encrypted through the use of Secure Sockets Layer (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you would simply like more information, contact our Privacy Standards Officer at contact@cigare-gentleman.com.

You may opt out of having your browsing on this website tracked. This will protect your privacy, but will also prevent the owner from learning about your actions and creating a better experience for you and other users. To do this contact us at contact@cigare-gentleman.com

24/7 CUSTOMER SERVICE

Our team of experts and enthusiasts is at your disposal for any questions

SECURED PAYMENTS

Our online payments are 100% secure with SSL encryption technology.

FAST SHIPPING

Our delivery times are 2 to 3 days for Europe and 1 to 2 weeks for the rest of the world.

SATISFIED OR REFUNDED

We offer a 30 day money back guarantee after receipt of the items !